Refund Policy

Effective Date: 01-Jun-2025

Company Name: Incubation Worldwide Ltd

Website: one2one.events

1. Overview

We aim to provide high-quality web services and customer satisfaction. This policy outlines when refunds may be granted for services purchased through our website.

2. Digital/Subscription-Based Services

Due to the nature of digital and subscription services, we do not generally offer refunds once a service has been accessed, used, or delivered.

However, we may provide a refund under the following conditions:

  • You contact us within 7 days of purchase, and
  • The service has not been fully delivered or used, and
  • There are clear service issues or failure to deliver as agreed.

3. Custom Projects (e.g., Development or Design)

  • Partial refunds may be issued if work has not yet begun or is at an early stage.
  • Once a project has commenced, refunds will be considered case-by-case.
  • Refunds exclude hours already worked or committed resources.

4. Requesting a Refund

To request a refund, email us at info@incubationworldwide.com with your name, purchase details, and reason for the request.

We will review your request and respond within 3-5 business days.

5. Chargebacks

Please contact us before initiating a chargeback. Unauthorised chargebacks may lead to service suspension and legal action.

6. Contact

If you have questions, contact us: